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Frequently Asked Questions |
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| 1. Registration? | |
| 2. Credit Card? |
| 1. Registration? | |
| 1. What Activity can I carry out before registration?(Guest users) | |
| Getting information on CVRL services. You can download the different advice forms. (Blood, specimen, import/export) | |
| 2. What Activity can I carry out after registration? | |
| After registration customer can get access to facilities like: · Submit your samples · Search for the results and tracking of your specimens and animals · Making the payments through credit card · Customer account information · Seeking assistance and feedback. | |
| 2. Credit Card? | |
| 1. What types of credit card are accepted on CVRL? | |
| Visa and Master Card. | |
| 2. How I can register my credit card with CVRL? | |
| Use the 'Customer Payments & Registration' in the Menu Tree | |
| 3. What procedure should be taken in case of an incorrect payment? | |
| CVRL will contact you directly to resolve the issue and then will re-submit the payment to the bank. | |
| 4. How long will it take to credit my CVRL account? | |
| This will be managed on a daily through your bank. (Always allow three working days before you will see the transaction on your bank satements.) |